The policy of SIA and its affiliates ("Syllere" or "we") is to respect intellectual property of others. Our goal is to ensure that our customers have access to genuine goods and that third party rights are not infringed upon.
We have therefore implemented the present policy that details:
As a rights holder or its agent / representative you can submit a trademark, copyright, patent, or other intellectual property claim at [email protected].
Your claim must contain the following information for us to be able to act on it:
By sending us the claim you authorize us to provide the information about you to the relevant merchant and their representative whose item you allege to be infringing.
If your claim fails to comply with the above requirements, we will not be able to properly process such notification.
We may deny acting on your claim if we have obtained proof from the person who listed the item(s) giving us sufficient grounds to consider them authorized. In such a case, we will do our best to support you in further investigation.
As part of our business, we allow users of our Service to instruct us to store certain information and materials on our systems or networks on their behalf. We do not and cannot control and monitor all materials uploaded by our users.
If you believe that your copyright is being infringed upon in the territory of the United States of America, you may submit a DMCA notification as detailed below.
To submit a copyright infringement notification to us, send a written communication to our Designated Agent, as required by the DMCA, and provide the following information in writing:
If your notification fails to comply with the above requirements, we will not be able to properly process such notification.
Please note that under Section 512(f) of the DMCA, anyone who knowingly misrepresents that material or activity is infringing may be liable for damages and attorneys’ fees incurred by the alleged infringer or by us. By sending to us the notification described above you agree to accept the obligation to compensate such damages and attorney’s fees.
By sending us the notification you authorize us to provide the information about you to the relevant merchant and their representative whose item you allege to be infringing.
Further to the Notification received we will expeditiously remove or disable access to the material that is claimed to be infringing. We will also promptly contact the user who submitted the material in question and provide them with a copy of the notification received from you.
We may suspend or terminate user accounts of repeat infringers in accordance with the relevant policies.
If a user has good faith belief that their content was removed or disabled by mistake or misidentification, the user can send our Designated Agent, as required by the DMCA, a written counter notification that includes the following:
If the user's counter-notification fails to comply with the above requirements, we will not be able to properly process such counter-notification.
We will promptly send a copy of the counter-notification to the person who provided the original notification or an agent of such person. We will replace the removed material or cease disabling access to it on or after 10 business days following receipt of the counter-notification, unless our Designated Agent receives a notification from the person who submitted the original notification that such person has filed an action seeking a court order to restrain the user from engaging in infringing activity relating to the material on our Service.
The notifications and counter-notifications described above may be sent in accordance with this policy to our attention:
Designated Agent, Syllere
Email: [email protected]
Phone: +1 7817285008
We may from time to time update and revise this policy at our own discretion at any time and you undertake to regularly check the updates and always comply with the current version.